Rohan has been a leader in outdoor and travel clothing since 1972, known for blending simple yet stylish designs with technical features that support adventures from home to the hills. Their commitment to innovation ensures that each piece of clothing is durable, comfortable, and functional, making it perfect for outdoor enthusiasts.
- Founding Principles: Rohan's dedication to quality is driven by five key principles: protective, lightweight, packable, easy care, and versatile. These principles guide their continuous innovation, allowing their clothing to withstand various challenges.
- Customer Experience: Customers can visit Rohan stores to consult with experts and find the ideal gear for their adventures. With decades of experience, Rohan guarantees reliable, high-quality products.
- How to Redeem a Promo Code: Enter the code at checkout in the designated field, ensuring it's entered correctly and is still valid.
- Troubleshooting Coupon Codes: If a code isn't working, check its validity and applicability to items in your cart. For ongoing issues, contact customer support.
- Setting Up an Account: Visit the Rohan website, click on the account icon, and follow the prompts to create a new account.
- Tracking Orders: After placing an order, you’ll receive a confirmation email with tracking information to monitor your shipment.
- Shipping Policies: Rohan offers various shipping options, with costs and times varying based on location and method. Detailed information is available on their website.
- Return Policy: Returns are accepted within a specified period, with items needing to be in original condition. Instructions for returns can be found on their site.
- Order Cancellations: Contact customer support as soon as possible to cancel an order that hasn't been processed yet.
- Sign up for Rohan's newsletter for exclusive offers and sales updates.
- Regularly check the website for seasonal promotions and discounts.
- Follow Rohan on social media for flash sales and special promotions.
- Shop during mid-season sales for significant discounts.
For any order-related issues, Rohan's customer support can be reached via email at support@rohan.co.uk, expecting a response within 24-48 hours. You can also call their customer service hotline for immediate assistance during business hours.
Rohan's popular offerings include:
- Hiking and walking trousers
- Specialist jackets and waterproofs
- Active fleece and mid-layers
- Smart casual shirts and tops
